Privacy Policy

Last Updated: October 17th, 2025

At Quantum Reset, a regenerative wellness company, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, engage with our services, or interact with us for regenerative medicine consultations, such as stem cell therapy, exosome treatments, or peptide protocols. By using our website or services, you consent to the practices described below, aligned with 2025 data protection standards and Colombian Law 1581 of 2012.

1. Information We Collect

We collect information to provide educational resources, personalized consultations, and regenerative wellness services. The types of data we may collect include:

Personal Information: Name, email address, phone number, and mailing address when you book a discovery call, fill out contact forms, or schedule treatments.

Health Information: Medical history, symptoms, or treatment goals shared during consultations to tailor regenerative protocols (e.g., for Long COVID or cardiomyopathy), handled with strict confidentiality.

Usage Data: IP address, browser type, pages visited, and time spent on our website to improve user experience and optimize content like our Knowledge Hub.

Cookies and Tracking: Data from cookies or similar technologies to enhance site functionality, such as remembering your preferences for articles on stem cell trends 2025.

2. How We Use Your Information

We use your data to support your journey toward cellular wellness and to deliver an educational, empowering experience. Specifically, we may use your information to:

- Schedule and conduct discovery calls or consultations for regenerative therapies.

- Personalize protocols based on your health needs, aligning with regenerative medicine advancements.

- Provide educational content, such as articles on exosome therapy benefits or patient success stories.

- Improve our website’s usability and SEO performance for queries like “regenerative medicine.”

- Communicate updates, appointment reminders, or follow-up care instructions via email or WhatsApp.

- Comply with legal obligations under Colombian data protection laws and international standards.

3. How We Share Your Information

We prioritize your privacy and do not sell your data. We may share information only in the following cases:

With Your Consent: For example, coordinating with trusted partners for travel logistics or accommodations in Medellín.

Service Providers: Third-party vendors (e.g., CRM platforms like GHL or payment processors) who assist with scheduling, analytics, or secure data storage, all bound by confidentiality agreements.

Legal Compliance: If required by law, such as under Colombian Law 1581 or to protect our rights and safety.

Medical Coordination: With your permission, we may share health data with healthcare providers to ensure safe integration of regenerative therapies with existing treatments.

4. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and access controls, aligned with current cybersecurity standards. However, no system is infallible, and we cannot guarantee absolute security. We encourage you to use strong passwords and secure networks when interacting with our site.

5. Your Data Rights

Under Colombian Law 1581 of 2012 and applicable international regulations (e.g., GDPR for EU residents, CCPA for California residents), you have rights to:

Access: Request a copy of your personal data we hold.

Correct: Update inaccurate or incomplete information.

Delete: Request deletion of your data, subject to legal retention requirements (e.g., medical records).

Object: Opt out of certain uses, such as marketing communications.

Portability: Receive your data in a structured format for transfer.

To exercise these rights, contact us at Your Email or via our contact form. We’ll respond within 30 days, as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, such as saving preferences for articles on peptide therapy or tracking visits for SEO optimization (e.g., “stem cell therapy”). You can manage cookie preferences through your browser settings, but disabling them may limit site functionality.

7. International Data Transfers

As a clinic in Medellín, your data may be processed in Colombia or transferred to trusted partners globally (e.g., for analytics or teleconsultations). We ensure compliance with international data protection standards, using safeguards like standard contractual clauses for cross-border transfers.

8. Third-Party Links

Our website may link to external sites (e.g., research journals or hotel partners). We are not responsible for their privacy practices. Review their policies before sharing information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have such data, contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements, such as updates to data protection laws. We’ll notify you via email or a website notice. The “Last Updated” date indicates the latest version.

11. Contact Us

For questions about this Privacy Policy or your data, reach out to:

Email: [email protected]

Phone: 1 (833) 66R-ESET

We’re committed to addressing your concerns promptly and transparently, ensuring your trust in our regenerative wellness mission.

Disclaimer: This information is for educational purposes and not a substitute for professional medical advice. Consult a healthcare provider for personalized recommendations.